Effective Date: 1/1/2003
Last Updated: 1/1/2026
Backstage Supplies ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.backstagesupplies.com (the "Website") or make a purchase from us.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), which are described below.
1. Information We Collect
We may collect the following categories of personal information:
A. Identifiers
Name
Email address
Phone number
Billing and shipping address
IP address
Order number
B. Commercial Information
Products purchased
Payment information (processed securely through third-party providers)
Transaction history
C. Internet Activity
Browser type
Device information
Pages visited
Referral URLs
Cookies and tracking data
D. Customer Communications
Emails
Customer service inquiries
Order-related correspondence
We do not knowingly collect personal information from children under 13.
2. How We Use Your Information
We use your personal information to:
Process and fulfill orders
Provide customer support
Communicate about your purchase
Improve our website and services
Send marketing emails (only if you opt in)
Prevent fraud and enhance security
Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
Improve website functionality
Analyze traffic and shopping behavior
Support advertising and remarketing efforts
You can control cookie settings through your browser preferences.
California residents may opt out of certain tracking activities as described below.
4. Sharing of Personal Information
We may share your information with:
Payment processors
Shipping carriers
IT and hosting providers (e.g., Shopify)
Marketing service providers
Legal authorities when required
We do not sell personal information for monetary compensation.
However, under California law, certain data sharing for advertising may qualify as "selling" or "sharing." California residents have the right to opt out of such sharing.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
Know what personal information we collect
Request access to your personal information
Request deletion of your personal information
Correct inaccurate personal information
Opt out of the sale or sharing of personal information
Limit the use of sensitive personal information
Not be discriminated against for exercising your rights
6. Data Retention
We retain personal information only as long as necessary to:
Complete transactions
Maintain business records
Comply with legal obligations
Resolve disputes
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission is 100% secure, we strive to protect your data using industry-standard security practices.
8. Third-Party Services
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
Payment information is processed securely by third-party payment providers and is not stored on our servers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Information
Backstage Supplies
23241 Arroyo Vista
Rancho Santa Margarita, CA 92688
Email: sales@backstagesupplies.com